Data Protection Declaration

We are delighted that you are visiting our website. We want you to feel secure using our website. We take the protection of your data extremely seriously and want to let you know how, to what extent and for which purposes your data will be collected and processed. We will also set out your rights and provide you with information about the technical and organisational measures we will take to protect your data.
 

1. Name and contact details of the person responsible for processing data

Sylvia Robinson
SimCon Interpreting Limited
86-90 Paul Street
London
EC2A 4NE
England
Phone:
+44 (0)203 322 1488
Mobile:
+44 (0)7760 852477
Email:
info@simconinterpreting.com
sylvia.robinson88@yahoo.com
 

2. Definitions of terms

“Personal data” includes all information relating to an identified or identifiable individual.

“Processing” means any process in relation to personal data such as collecting, recording, organising, sorting, saving, amending or modifying, exporting, retrieving, using, disclosing through transmission, dissemination or any other form of provision, comparing or linking, restricting, deleting or destroying.

The “person responsible” is any individual or legal entity, authority, institution or any other body that decides on the purposes of processing and means used to process personal data, either on its own or together with others.

“Processor of order data” is an individual or legal entity, authority, institution or any other body that processes the personal data on behalf of the person responsible.

A “third party” is any individual or legal entity, authority, institution or other body apart from the data subject, the person responsible, the processor of order data and persons who are authorised under the direct responsibility of the person responsible or processor of order data to process personal data.

“Consent” is any declaration of will voluntarily given in the form of a declaration or any other clear act of confirmation in a specific case, in an informed manner and with unequivocal clarity through which a data subject gives to understand that he or she agrees to the processing of personal data relating to him or her.
 
 
3. Cookies

We do not use cookies.


4. Getting in contact

There are many ways of getting in contact on our website. You can contact us via email, by telephone or using the contact form on the website itself. The extent of data collection is determined primarily by the information you give and the method you choose to make contact. All information will only be used for correspondence purposes (dealing with the matter and processing your enquiry). If your respective concern relates to an existing contractual relationship or pre-contractual measures, this will constitute legal grounds for processing data in accordance with article 6, paragraph 1 (b) of the GDPR. Otherwise we base data processing on legitimate interests in accordance with article 6, paragraph 1 (f) of the GDPR. The length of time for which data will be stored is determined by when the purpose for which the data was stored is achieved. If the conversation has been closed and the matter has been resolved, the personal data will be deleted. No data will be forwarded to third parties.


5. Forwarding of data
 
Your personal data will not be transmitted to third parties other than for the purposes outlined below.
We will only forward your personal data to third parties if:

• you have given your express consent to this in accordance with article 6, paragraph 1, clause 1 (a) of the GDPR;
• forwarding is necessary in accordance of article 6, paragraph 1, clause 1 (f) of the GDPR to validate, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection that would preclude your data from being forwarded;
• there is a statutory obligation to forward data in accordance with article 6, paragraph 1, clause 1 (c) of the GDPR; and
• it is legally permissible to do so and it is required in accordance with article 6, paragraph 1, clause 1 (b) of the GDPR to process contractual relationships with you.


6. Processing order data
 
If data is processed by a person processing an order as part of our activities, this will be done on the basis of statutory permission in accordance with article 6 of the GDPR and in conformity with the requirements of article 28 of the GDPR.


7. Deletion

In principle, we will only store your data for as long as is required to achieve the objective for which it was collected. Once the purpose for which the data was stored has been achieved, the relevant data will be deleted, unless statutory obligations to retain the data exist. If this is the case, data will be processed only in line with the statutory retention periods. The data will then be deleted at the end of these periods.


8. Data security

We have taken the necessary technical and organisational measures to ensure an appropriate level of data protection in relation to our website. These measures ensure that we protect the confidentiality, integrity and availability of your data. We will regularly review these data security measures to ensure that they are still appropriate.


9. Rights of data subjects'

You have the right to…

…be informed and access data in accordance with article 15 of the GDPR,
allowing you to ask the person responsible to confirm whether he or she is processing personal data relating to you. If this is the case, you can also be given comprehensive information regarding associated details and receive a copy of the respective data

.…rectify and add data in accordance with article 16 of the GDPR,
allowing you to have your missing or incorrect data added or rectified

.…delete data or restrict processing in accordance with articles 17/18 of the GDPR,
allowing you to have your data deleted or alternatively have the processing of your data restricted

.…rectify and add data in accordance with article 20 of the GDPR,
allowing you to obtain your data in the form of a structured, standard, machine-readable format and have your data transmitted to other responsible persons

.…object in accordance with article 77 of the GDPR,
allowing you to complain to the relevant supervisory authority if you are of the opinion that data has been processed unlawfully

.…revoke consent in accordance with article 7, paragraph 3 of the GDPR,
allowing you at any time to revoke any declarations of consent you may have already given with effect for the future

.…object in accordance with article 21 of the GDPR,
allowing you to object to processing of data that is based on a legitimate interests of the person responsible.


10. Changes to data protection regulations

We reserve the right to adapt this data protection declaration as required to keep it up to date so that it reflects the current legal situation or to take account of any changes we may have made to the services we offer.
 
 
11. Right to complain to the relevant supervisory authority
 
You have the right to complain to the relevant supervisory authority in the case of any violations against data protection regulations on our part. A complaint can be submitted here: https://ico.org.uk/make-a-complaint/